CAN I RETURN AN ITEM?
Changed your mind? We will happily accept returns of UNUSED and UNOPENED products. Please note that we do not refund the original postage fees with the return. To return a product, please contact our customer service team with your order number and the item’s details.
Damaged or Faulty Products
We take great care when packing your items so that they won’t get damaged in transit. If an item does arrive damaged, we ask that you let us know right away and we’ll arrange for the item to be returned back to us and a replacement to be sent out to you. Or if you prefer, we can refund you the original purchase price if the product is deemed faulty (less any postage costs). Please contact us to discuss returns further.
HOW LONG DO I HAVE TO RETURN MY PRODUCTS?
For change of mind on UNUSED and UNOPENED products, you may return the product up until 365 days from the order date. Please note that the unwanted item/s must be returned back to us in their original condition.
For faulty products, please contact us here to confirm steps for your return.